Carenet Health’s highly trained staff and innovative technologies allow you to engage your audience – and the data they generate – across a variety of touchpoints:
Live Agents: As the voice of your trial, Carenet Health brings expertise, reassurance, and reliability to your audience. Their live agents include healthcare professionals and communications experts, and together they bring best-in-class patient engagement around the clock.
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Web and E-mail: With extensive technological expertise, Stericycle develops and hosts targeted websites that provide a convenient portal for recruiting clinical trial subjects and encouraging their compliance. Online services can:
- Pre-screen potential trial participants
- Share your key trial information
- Capture the self-reported data you need from patients
- Provide live chat and click-to-call so your audience can easily and conveniently contact you
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Mobile: An easy way to stay connected to two-thirds of Americans – and billions more around the world — is through their phones and devices. Help keep your patients engaged using:
- Fully integrated SMS text for seamless site support: study announcements, appointment reminders, and pre-visit instructions
- Mobile websites and screening tools optimized for smartphones
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Direct Mail: Carenet Health’s global footprint allows them to efficiently handle communication that needs to reach your audience in person. Their direct mail services provide centralized coordination and handling for your printed materials, including:
- Study-related materials
- Business reply cards
- Product literature
- Rebates
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| Integrated Reporting: Information streaming in from all communication channels are consolidated into our customizable reporting software so you can utilize it more efficiently. Your data is integrated into a single database, and we analyze it and send it to you in real time. Our robust reporting suite helps you assess inquiry trends and efficiently optimize your program as needed.
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